Build AI phone agents forauto repair shops
For operators who wire their own DMS, scheduler, and SMS stack. Configure the quote logic. Wire it to the tools you already run. Run one agent across every shop. We handle the AI infrastructure. You build the agent.
"We're seeing higher conversion rates on tire quotes compared to our website leads."
Shop phone logic you actually want to own
These are the problems operators wire echowin to solve. Configure the behavior, connect the tools, run it across every shop.
Inbound calls you cannot script
Tire quotes, appointment changes, service questions. You know exactly what you want the agent to say. Most tools do not let you wire that in.
Service advisors pulled off the bay
Advisors answer repeat calls instead of running the bay. You want the agent to handle the repeats and hand off the rest. Configure the handoff logic yourself.
Knowledge scattered across shops
Hours, pricing, service lists, walk-in policy. You want one source of truth the agent reads from. Wire it to your knowledge base or paste it in.
Peak-time calls with nowhere to go
You want parallel call handling during rushes without a queue. Configure overflow behavior per location and per service type.
After-hours logic you actually own
Evenings, weekends, holidays. Configure what the agent says, what it can book, and what gets held for the next morning.
Multi-location routing no one has built
Route by caller preference, zip code, or prior history. Each shop can have its own hours, capacity, and knowledge. You wire it once.
Pick what the agent handles. Wire what it connects to. Run it across every shop.
Sean built his agent on echowin
No professional services engagement. Sean configured the agent himself, wired it to his stack, and now runs it across 8 Jiffy Lube locations. The tool is deep enough to be worth learning.
What Sean built
- One agent, wired across 8 Jiffy Lube locations
- Tire quote flow he configured himself
- Service knowledge plugged into the agent
- No professional services engagement
How he wired it
- Configured instructions, tools, and knowledge
- Routing rules per location
- Phone number forwarding, no rip-and-replace
- Read the logs, tuned the prompts, shipped it
"Smarter than employees, that's for sure."
"We're seeing higher conversion rates on tire quotes compared to our website leads."
Configure FAQ logic
Hours, pricing, services, walk-in rules. You paste it in or wire to your knowledge base.
Wire it to your scheduler
Check availability, confirm location, schedule service over API or webhook.
Configure handoff rules
Transfer tire quotes, major repairs, and edge cases to your advisors with context.
Run it on any hours
Configure after-hours behavior. Nights, weekends, holidays, storm days.
What you can build on echowin
Each one is something you wire in yourself. Configure the behavior, connect the tools, read the logs, ship.
Wire your knowledge base in
Paste in hours, pricing, services, and walk-in rules, or wire it to an existing source. The agent reads from what you give it.
Call summaries to your inbox
Pipe every call into a structured summary. Wire it to email, Slack, or your CRM so operators see what happened without listening back.
Wire it to your scheduler
Connect to your scheduling tool over API or webhook. The agent books slots, captures vehicle details, and sends SMS on your rails.
Multi-location routing
Route by caller preference, zip, or prior history. Each shop can have its own hours, capacity, and knowledge. You configure it once.
Configure handoff rules
Decide what the agent handles and what transfers. Tire quotes, major repairs, insurance questions. Route to the right person with context.
Own the after-hours logic
Configure what the agent says and what it can book on nights, weekends, and holidays. Different rules per location if you want.
Parallel call handling
The agent handles every inbound call at once. Configure overflow behavior during rushes. No hold queue, no voicemail.
Read the call logs
Full transcripts, tool traces, outcomes, and per-location stats. Tune the agent by reading what it actually said.
Build the service conversation
Teach the agent how you want it to explain synthetic vs conventional, tire rotations, upsell rules. Your playbook, not a template.
You build the agent. We handle the machinery.
Easier than wiring it yourself. Deeper than a receptionist product. Your time goes into the agent, not the plumbing under it.
What you build on top
Sean Porcher, operator
Operator, 8 Jiffy Lube locations"Smarter than employees, that's for sure."
"We're seeing higher conversion rates on tire quotes compared to our website leads."
Hear what your agents could sound like
Talk to a live agent, then build yours.
↑ Pick a style & talk
Joseph - Auto Repair
Joseph is the AutoWorkshop AI Receptionist, answering service, pricing, and hours questions while booking appointments and transferring calls when needed.
Operator questions
Common questions from operators wiring echowin into their shops. Want to talk it through with our team?
Do I build the agent myself, or do you build it for me?
What can I wire the agent to?
Can I configure per-shop behavior?
How deep does the tire quote or service flow go?
How does it sound on the phone?
What does echowin handle, and what do I build?
Can I see the call logs and tool traces?
Can I roll out across shops without a phone migration?
What if I have never built an AI agent before?
How do I keep data under my control?
Start building your auto shop agent
Sign up, wire it to your stack, tune it, ship it across every shop. Same path Sean took.
Sean Porcher runs echowin across 8 Jiffy Lube locations. He built the agent himself.