Build AI Phone Agents forCall-Heavy Operations
For operators who run call-heavy ops and want to build agents that work alongside their team. Wire the agent to your CRM, ticketing, and knowledge base. Configure call flows, transfer rules, and custom tools. Run it on every line, across every language.
The work you have been doing by hand
Call volume, overflow, after-hours, and language coverage are the things operators end up hand-gluing. Builders configure the agent around these instead.
Your call volume outgrew your workflow
The volume you are fielding cannot be hand-handled anymore. You need an agent that reads account context, handles the call, and writes outcomes back to your system.
Off-the-shelf receptionists do not fit
Boxed AI receptionists hide the knobs. You want to configure prompts, wire custom tools, and control escalation rules. You want to touch the thing.
Language coverage is patchwork
Callers speak Spanish, French, Mandarin. You want the agent to switch language mid-call. Staffing around that is a headache.
Peak and after-hours drop to voicemail
Overflow and after-hours are where calls die. You want to route those calls to an agent that handles the common ones and transfers the rest.
DIY on LangChain or n8n got deep fast
You tried gluing this together yourself. Latency tuning, model churn, the telephony layer. The plumbing consumed the project.
No visibility into what got said
Transcripts, call outcomes, and per-call metadata live in three different places. You want structured data written back to your stack on every call.
Or you could build the agent and wire it to your stack.
The platform is the pitch
Configure the agent. Wire it to your CRM, ticketing, and knowledge base. Run it on your phone number or port one in. Easier than wiring it yourself in n8n. We handle model selection, latency, and the telephony layer. You build the behavior, tools, and workflows.
Run on Parallel Calls
One agent, as many lines as you need
Wire Custom Tools
REST, webhooks, Zapier, custom tool definitions
Language Coverage
70+ languages with mid-call switching
Configure Transfers
Route to humans when the rules say so
What the platform hands you
Builder actions. Each one is a concrete thing you configure, not a capability to admire.
Configure the Prompt
Write the agent's behavior in plain language. Attach knowledge, set escalation rules, constrain what it will and will not say.
Business Compass
The agent extracts caller intents, recurring issues, and per-campaign patterns. Digest lands in your inbox.
Run on Parallel Calls
One configured agent, as many parallel lines as your number supports. We handle the scaling layer.
Call Scoring
Score calls on your own rubric. Flag calls that missed the criteria. Run QA on every call, not a sample.
70+ Languages
Write prompts once. The agent handles the caller in their language and can switch mid-call.
Live Transcripts
Stream transcripts during the call. Subscribe via webhook, pipe to your logging, or watch in the dashboard.
Sentiment Signals
Emit sentiment signals as the call progresses. Trigger tools, transfer the call, or alert a supervisor.
Knowledge Sources
Attach documents, URLs, and FAQs. The agent retrieves from them on the call. Update the source, the agent updates.
Configure Transfers
Define transfer rules in the agent's instructions. Fallback routing for when the first number does not pick up.
Built-In CRM
Track contacts, stages, and notes in the platform. Or write outcomes back to your CRM via tool calls.
Wire It to Anything
Custom tools over REST, webhooks, or Zapier. Ticketing, billing, booking, internal APIs, whatever your stack is.
You build the agent. We handle the plumbing.
Model selection, model churn, speech-stack latency, hosting, scaling, the telephony layer. Your time goes into the agent.
DIY in n8n or LangChain vs. building on echowin
Hear what your agents could sound like
Talk to a live agent, then build yours.
↑ Pick a style & talk
Joseph - Auto Repair
Joseph is the AutoWorkshop AI Receptionist, answering service, pricing, and hours questions while booking appointments and transferring calls when needed.
Builder-operator questions, answered
Questions from operators who configure their own automations. Want a walkthrough? Talk to us →
How much do I actually configure?
Can I wire it to my CRM and ticketing system?
Can I run it on multiple phone numbers?
What about overflow and after-hours?
How do I get transcripts and call data out?
Can I pick the voice?
Does it work in other languages?
What happens when the agent cannot handle a call?
How do I try it without a sales call?
What does the build loop feel like?
Start building your agent
Sign up, configure the agent, wire it to your stack, run it on your number. Operators like Sean, who runs 8 Jiffy Lube locations, built their agent themselves.
Operators like Sean Porcher build their own agents in the platform.